It’s all about data – An interview with Luke Elias of Muskoka Cabinet Company

CKCA Board Member Profile: Luke Elias is passionate about technology in manufacturing and in 1989 started implementing computer hardware and software to improve office to shop communications in his Alfred, Ontario company Muskoka Cabinet Company. Early on he invested in cutting and optimization software and invested in a Nested Based Manufacturing in 2000.  Today Luke is co-founder of SMARTMRP Inc. an ERP/MES automation software specifically designed for the woodworking industry. With SMART at its core, Muskoka boasts one of the most advanced panel processing cells in the world, utilizing Robotics, RFID, ERP and an AGV, for machining, sorting, labeling, transporting and tracking parts. These innovations have resulted in Muskoka Cabinet having output that is three times the industry average.

 CKCA Board member Luke Elias, president of Muskoka Cabinet Company, joins us to discuss technology and automation in the kitchen cabinet industry.

 

CKCA: Luke, can you share the most significant thing you have done in the last 5 years to advance your business interests?

Data collection. We started seriously collecting data about 2016 when we put in the first robotic cell. This gave us an opportunity to apply our RFID (radio frequency identification) labels to parts in an automatic fashion. Prior to that, we had been using RFID but only at the product level. So, every kitchen cabinet would have one RFID label on the back of it. The reason why we didn’t RFID and track every single part is because it is too labour intensive, but when we brought in the robotics cell we saw multiple ways to use it. We decided to put RFID labels on every part and, using the cell, we automated the application of this.

So, since 2016 we have really turned up our data collection process. It has allowed us to not only collect the data, but manipulate and analyze it, and look at ways on how we can increase efficiency and productivity. There are automation projects that we have bought because the data showed us the projects will pay for themselves in less than a year.

I also want to credit my phenomenal team. Everyone is enthusiastic about what we are doing here.

CKCA: The automation and robotics on the floor at Muskoka Cabinet is a giant leap when compared to the floors of some of your peers. How does a business owner take the first steps and begin to approach automation of their shop?

When we were designing this factory back in 2003 we used value stream mapping (VSM). That is one of the most valuable tools that anyone can get. It is not easy, but it is laborious. It is not expensive, but it requires a lot of hard disciplined work. You are actually mapping out the process, from when the board arrives at the shop, and the whole process it goes through until it is an assembled kitchen cabinet and is packaged and shipped out the door. We used white boards and had meetings with the employees. You have to prompt the employees because they miss steps when it is an action that is second nature to them.

When we first used VSM, we counted 400 steps in the old factory. When we were designing for this new factory we wanted to reduce the number of steps. So, how did we do that? We rearranged and mapped out the movement of the parts. We asked a lot of questions about the positions of the machines and work stations on the shop floor. In thinking through the movement of parts and placement of machinery, we eventually cut the number of steps down to 200. And when we opened the new factory in 2004 we had a really big eye opener. With the same amount of people and the same amount of equipment, our production doubled in the first month. We just couldn’t believe it. Our sales doubled in the first month. With the money we made, we reinvested in further automation. We have been reinvesting and reinvesting ever since.

CKCA: Are there places business owners and managers can look to learn and understand how to introduce and establish automation in their shop? Where can someone turn to get ideas and examples for introducing automation?

One place is to take part in CKCA’s conferences, tours and meetings. Through the CKCA we can visit other shops. This is a great opportunity. I always come away from the events and tours with something I’ve learned.

You also have to attend trade shows. You may not see amazing things in every booth but you are going to find golden nuggets at a trade show — maybe in some little 10 x 10 booth in the back where this small company is offering some technology that you wouldn’t have read about because they don’t have the money to promote themselves. It’s a little nugget that will pay off.

People also need to look outside of the wood industry. They need to attend the big automation shows in Canada and the United States. We took our robotics committee to the automation show in Detroit, North America’s largest automation show. At these shows you are going to see a lot of automobile technology. However, technology and automation is transferable. In Detroit, we saw vision systems.  A big problem we have in our industry is quality issues – detecting flaws in the product. So, vison technology helps to address our quality issues. We saw a demonstration with a Tesla that had a camera going around the car to detect any faults. It covered every square inch of the car to detect deficiencies of paint, a scratch, or an imperfection, perhaps a weakness in its steel. Now, imagine having this vision system operating on your finishing line! This is a technology that our industry could use now. It would mean big savings. So, we need to go to these shows and learn what is out there that can be used in our facilities today.

CKCA: Is there something that you specifically wish to convey about automation with CKCA’s membership?

One has to wonder what is stopping people from diving in? Money? It shouldn’t be money. The money is really secondary. We need to study the processes and the data and not be so focused on the money. The first question I always get asked when someone is touring my business is, “How much is a FRID tag?” Well, it’s 8 to 13 cents. Then you see them calculating the number of parts in a cabinet and they think “OMG, what is that going to cost?!” People are focused on the cents and not thinking how much this would save them with the process… When you see your business bottom line, everything becomes apparent. Seriously, it’s all about the data.

In this photo Luke holds a small RFID tag containing code that allows him to track every single component in his plant. While many will ask how much it costs to produce the tags and attach to everything, Luke will tell you that the more important question the business owner should be asking is how much time and money will this save not trying to track down where components are in the plant. Point well taken Luke!

 

Cabinet Solutions introduces new online cabinet store

Cabinet Solutions is a CKCA member based in Brantford, Ontario. Drew Neven, President was proud of the recent launch of a revamped website that is clean and easy to navigate. It took some work to build a very functional and user-friendly site that was simple, but still holds a large amount of cabinet types and finishes.

Accurate Millwork, Technology Powered Production | Cabinet Solutions (cabinetsolutionscanada.com)

“We plan to grow the door types and colour selection once things are running smoothly” says Drew. “We’re proud of the website’s ability to change project level options (material, hardware) after the item is in the art.” It can be challenging to have a website with so much information and added functionality, it’s not uncommon to see cluttered websites, but Drew and his team worked hard to get it right.

Here’s summary of their system features:

  • Ability to modify to the millimetre any of the three dimensions on a cabinet. There are no set depths of heights.
  • Precision ordering — all information is digitally transmitted to program Cabinet Solutions’ machines.  Drew will tell you that this is a big deal!
  • Design freedom afforded by an expanded selection of materials in a large variety of interior and exterior finishes.
  • Real-time pricing eliminating waiting for estimates.
  • Rigid glue and dowel construction.
  • All cabinets and faces are ¾” (19mm) thick.
  • Cabinets are fully assembled and ready to install.

Who can use our store?

  • General Contractors – Get instant pricing on quality millwork to meet your deadlines
  • Cabinet Makers – Don’t spend your time behind the table saw.  Be confident in your ability to supply custom casework while you can sell more projects
  • Carpenters – Get precise cases and modern drawer boxes for that custom built-in you’re working on.  Maintain your reputation as the go-to interior finish expert.
  • Designers – Truly unique customization in the online world.  Give your clients what they need not what someone is trying to sell.
  • Homeowners – Tackling a DIY project?  Start with professional casework and the rest is easy.

Cabinet Solutions invites you to contact them for trade/volume discounts and can be reached at 519-770-0555 or office@cabinetsolutionscanada.com

The Future of the Kitchen Cabinet Industry

The Future of the Kitchen Cabinet Industry

Presented: October 1, 2022

CKCA National Forum, Waterloo, Ontario

Presenters:

Luke Elias, Muskoka Cabinet Company

Tommy Gagnon, Automa Tech Robotik

Jason Varelli, Biesse

Peter Mate, Planit Canada

 

Luke

  • Importance of collecting and analyzing data and how Muskoka uses RFID for data collection.
    How data can be used to find the “gold” on our factory floors and to help employee buy-in when it comes to implementation and benefits of new technology.
  • Luke also touched on Industry 5.0 and the vital communication and interfaces between people and the connected factory.

Tommy

  • The labor shortage it’s here to stay. We can see a labour movement from the shop to the office
  • Automation is not just robot or machine, it’s also software. The complete value chain must be analysis to see the opportunity
  • Advice for automation:  Start with you strategic plan, then move to VSM (value stream mapping) and after that do your automation project
  • You need to control your data and understand them. You cannot rely on external resources to control that for you
  • Automation project should be seen as an investment for the sustainability of your company. Yes, ROI is very important, but you now need to enter in your equation your long-term ability to produce
  • Automation requires project management: software or project, you cannot see that as a standard machine
  • The market will change. There’s an opportunity for the smaller company to take market share from the bigger one. There’s a decision to make to do the manufacturing or not: people that don’t invest will have trouble to compete in the future.

Jason

  • When you have more automated lines you have fewer people on the line but higher level individuals, which in my opinion is easier to find as those people are more engaged and “own” the line.
  • Planning is something most people fail miserably at.  This is a big topic; I’m talking plant layout, data in place and ready when needed, required space for the desired productivity.
  • Automation for smaller companies.  I give you an example, in the US about 4 weeks ago at the KCMA meeting (Sept 2022) when the top 3 cabinet companies in the organization decided to leave the organization.  There was a lot of “smaller” companies who told us as the associate members they will invest a lot in automation to take as much market share as possible from those big 3.  This message came from both larger companies, but a lot where the ones are currently at 100-300 cabinets per shift.

Peter

  • Attitude and aptitude will set the tone of your technology journey. It’s not perfect, so don’t go into it expecting it to be.
  • Training and good support is critical. We all have access to the same technology. The benefits you get from technology is greatly impacted by the humans using it and their knowledge. Commit to continuous training and learning.
  • To attract and retain younger talent, we must change our view of work. Focus on the results you are looking for and structure the job requirements to enable employees to figure out how to get the best output. A job is more than just a paycheck. It’s a huge part of our lives. This is our chance to make something amazing rather than the same old mundane.

Technology: Advances and How-to’s

 


Sensors in the Kitchen? – John Robertson, HomeEXCEPT spoke at CKCA’s Regional Event in Halifax, NS (2019) on the advances in sensor monitoring technology that is built into the kitchen space and other parts of the home. This AI technology respects the privacy of our growing seniors population who wish to remain in their homes, but remain safe. The technology doesn’t use cameras, rather sensors to detect any issues and give family members peace of mind their loved ones are safe. Its a growing area of kitchen design for the “Silver Tsunami” that is hitting Canada. Click here to learn more.

 


CNC Automation Software – Planit Canada Inc. announces the immediate availability of a one-stop design and manufacturing software that allows small shops the opportunity to start their automation journey with one easy-to-use and easy-to-upgrade software.  Click here to learn more.

 


Artificial Intelligence – Marc Choquette, Dunin Technologies spoke at the CKCA Regional Event in Sherbrooke, QC on the game changing concepts of artificial intelligence. Click here for a quick summary of the insights he shared, it gives any manufacturer plenty to think about regarding “what’s next”.  What’s your reality?

 

Use your website as a virtual showroom

  • The power of an image is everything.

  • Did you know you have 8 seconds to get the attention of your next client?

  • Are you using your website to its full capacity?

  • Do you know what the latest tools are to help keep your website, a “virtual showroom” current?

Candybox Marketing does and that’s why CKCA has partnered with Candybox to help our members get sound advice from the experts. Recently ranked No. 188 on the 2018 Growth 500 (formerly PROFIT 500) chart by Canadian Business and Maclean’s magazine, this company continues to provide an innovative approach to marketing, design and execution.  Darrell Keezer, CEO and Neil Persaud, Business Development Manager have both spoken at CKCA events because of their expertise in on-line marketing. You are in good hands when you seek their advice.

Articles posted below (most recent at the top). If anyone knows how to get the most from a website, it’s

Candybox Marketing.

Did you know CKCA members get a free 30 minute consult with Candybox Marketing?  Give it a go, learn something valuable, get sound advice from experts, your business will thank you.

Contact Neil Persaud, Business Development Manager 416-479-0177 ext 210 or neil@candyboxmarketing.com

Candybox Articles:

  • Pick Up The Phone! (Aug 2019) – read article here
  • Chatbots (May 2019) – read article here
  • What’s the Point? (Apr 2019) – read article here
  • Are Your Customers Struggling to Land? (Mar 2019) – read article here
  • Is Your Website Stuck in Traffic? (Feb 2019) – read article here
  • New Year – New You, New Web Presence (Jan 2019) – read article here
  • Does your website need a jump start?  (Dec. 2018) – read article here
  • Incomplete strategy – Incomplete Company (Nov. 2018) – read article here
  • Lifeless forms: Lifeless website (Oct. 2018) – read article here
  • Flash is Dead and your website may be too! (Sept. 2018) – read article here
  • Are you using Social Media to its full potential? (June 2018) – read article here
  • Google Maps has changed (May 2018) – read article here
  • Are Broken Links Breaking Relationships?  (Mar 2018) – read article here
  • Is an Information Overload killing your site? (March 2018) – read article here