Cyber Threats are no Joke – CKCA has collaborated with CCTX to bring you sound advice

We’re seeing more and more information and unfortunately more and more attacks.
Check out this article from Smart Industry Magazine.
CKCA has collaborated with Canadian Cyber Threat Exchange (CCTX).
Please use this easy checklist from the experts at CCTX to make sure you’re business is protected.
CFIB now offers the Cyber Security Academy. A range of courses to help you and your staff remain protected from cyber threats. Remember, CKCA members are CFIB members so access their free webinars using your CFIB member number.
Haven’t got your number? Contact info@ckca.ca for more information.

Cyber attacks – From tools to a recent incident for Häfele Canada Inc.

Message from CKCA:

We are saddened to hear of the challenges created by cyber attacks on our members, they are happening with concerning frequency and costing business. CKCA also experienced a disruption as our email service provider was shut down in early December. Almost everyone has either felt the effects of an indirect or direct hit from cyber attacks. CKCA is working with CCTX (Canadian Cyber Threat Exchange) to provide more education and resources to help our members address these issues. We created this checklist tool in partnership with CCTX.

In addition, CKCA is participating in the newly formed Critical Infrastrucure for the Manufacturing Sector (CIMS) Network to explore and validate emergency roles, responsibilities, and communications pathways during emergencies impacting one or more CI sectors (cyber attacks are part of those discussions because of their potential impact). We will work with Government to develop a national strategy that will improve communications during a crisis, whether that is a pandemic or a significant cyber attack.

We received the following media release from this CKCA member.

 

Häfele Canada Inc.

5323 John Lucas Drive

Burlington, Ontario L7L 6A8

Phone: (905) 336-6608   Toll Free: (800) 423-3531

www.hafele.ca

MEDIA ALERT                                                                                         

February 21, 2023

Häfele Canada: Showing Strength During Adversity

Burlington, ON: Canadians are watching the news as Indigo, Canada’s largest bookstore chain, goes through the effects of a cybersecurity incident. CKCA member Häfele Canada had a parallel experience when a global cyber-attack affected all Hafele IT systems on Thursday, February 2nd, 2023. Unfortunately, our industry is not immune to this kind of criminal activity.

The Häfele Canada team acted quickly and created a viable “Plan B” to best service valued customers. Team members have been reallocated to monitor all backlogs and open orders as well as continue the flow of new orders, shipping requirements and customer service.

The team’s commitment from Day 1 of the disruption has been to stay fully open for business. While methods may take slightly longer and require a phone call or email versus a click of a button, the process is working, ensuring flow and fulfillment.

“Loyalty has never been so important. We can’t stress enough how grateful we are that our clients value the quality and selection they receive when they order Häfele products. The willingness and understanding we’ve seen from our customer base has been phenomenal. It can happen to anyone, and we are working through it together,” stated Earl Ducharme, Häfele Canada President and CKCA board member.

Currently, the controlled reconstruction of Häfele systems is well underway. Häfele.ca is available for all sales and customer service contacts, full product information and technical specifications required for project planning as the team works toward restoring the account log-in function and e-commerce orders.

“I’d also like to give a huge shout-out to the Häfele Canada team, who have selflessly rolled up their sleeves and immersed themselves in finding solutions. We were recently certified as a Great Place to WorkÒ in Canada, and I see it in action every day. Strength during adversity is an understatement,” added Ducharme.

Quick Reference for Temporary Communication Channels:

 

Sales Orders General product and service inquiries

 
📧Email  hafelecanadasales@gmail.com 📧 Email  hafelecanadainfo@gmail.com

 

 
📱Phone numbers

  • (905) 802 3421
  • (905) 802 5370
  • (905) 802 6342
  • (905) 802 2127
  • (905) 802 2147 – French
  • (905) 802 6583 – French

 

  

Media Contact

Leanne Wood

Flying Camel PR

519-754-7745

leanne@flyingcamel.com

CKCA plugs in to Cyber Threat Security Strategies

CKCA continues to work to share insights with our members to help you protect your business assets from Cyber attacks.
Register for this session, hosted by the Wood Manufacturing Cluster of Ontario.  Taking place Feb 15, 2022 (CKCA Members welcome)
We continue to stay plugged in to the Canadian Cyber Threat Exchange, a valuable collaboration centre that brings security experts together to share intel on how to defend against the latest threats.
Recently we attended a panel discussion that heard from companies including TDBank. Due to issues on the international stage and conflicts in some parts of the world, cyber attacks are on the increase hitting big companies and small.
Furthermore, companies who have remote workers are at increased risk because workers may be on an unsecured network (i.e. coffee shop) working on the company computer with sensitive information. It’s important to have proper procedures in place to manage these situations in addition to taking steps to secure the data on your network.
Protect your business assets. Never assume. Use CKCA’s handy checklist to know what questions to ask your IT provider and and make sure you get answers.
Other tools:  Watch CKCA’s recorded session on Cyber Security here.
Cyber attacks are on the increase sparking more awareness to protect your business. Don’t get caught.

CKCA’s Cyber Risk Tool

You don’t have to understand all the tech, but you do have to understand the risk – Use this CKCA tool!

You can’t be an expert at everything. You have to delegate to others to ensure your business is protected against cyber security.

CKCA went to THE source for cyber security insights and have partnered with Canadian Cyber Threat Exchange to produce this handy checklist (please log in as a CKCA member to view this great tool).

Give this checklist to your IT contact and get them to go through it and respond to you. Remember it won’t be your IT contact paying the ransomware, it will be you! So if you want to make sure your IT has got your business covered, show them this list and see what they say.

Did you know about 70% of Canadian companies have experienced an attack and that number is growing?

It can’t happen to you? Really? Check out these stories:

  • Trail Appliances, western Canada’s largest appliance retailer has been impacted by a Cyberattack. Read more »
  • Drowning in threat information? Getting advice from the right sources is important. Read more»
  • At the end of the day, every organization owns the responsibility to acquire, implement and manage their IT. Read more»